RC Willey — Reviews, Complaints and Experiences

Fileacomplaint.com

We have had nothing but issues! We purchased a dining room set with 6 chairs. We opted to put the items together ourselves, and upon assembling the chairs, we found that it did not come with the 3 pre-drilled holes needed to connect the chair to the seat portion. Given we live nearly 2 hours from the nearest store, we just went ahead and drilled the needed holes, as we needed chairs to host an upcoming dinner. Customer service was awful and less than understanding and merely offered $50 for a $200 chair! But wait... it gets better. We again decided to gamble fate and bought more furniture from RC Willey, this time it was a desk with a hutch and a TV stand with the hutch. Given our hell-ish t