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  • 92% of consumers read reviews
  • 1 negative review can cost you 30 customers in a month
  • 86% of consumers hesitate to purchase from companies with negative reviews
  • 94% of consumers will work with or use a business with a 4 star rating
  • 40% of consumers form an opinion by reading just 1 to 3 reviews
  • Star rating is the number one way consumers evaluate a business
  • 2 in 3 consumers say positive reviews make them trust a business more

 

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